top of page

Privacy Policy

At Emerald Stream Fine Furnishings, Decor, and Essentials (“Emerald Stream,” “we,” “us,” or “our”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit [www.emerald-stream.com], make a purchase, or interact with our brand online.

By using our website, you agree to the terms outlined below.

 
1. Information We Collect

We collect information in several ways to provide you with the best experience possible:

a. Information You Provide Directly

  • Name, email address, phone number, and shipping/billing address

  • Payment details (processed securely through third-party providers; we do not store your full card information)

  • Messages, inquiries, or customer service communications

  • Account registration information (if you create an account)

b. Information Collected Automatically

  • Device and browser information (e.g., IP address, browser type, operating system)

  • Site usage data (pages visited, time spent, referring URLs)

  • Cookies and similar tracking technologies to enhance your browsing experience and remember your preferences

 
2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders and transactions

  • Communicate about your purchases, shipments, or customer service requests

  • Improve our website, services, and product offerings

  • Send marketing updates, promotions, or newsletters (only if you’ve opted in)

  • Detect, prevent, and address fraud or security issues

  • Comply with legal obligations and resolve disputes

 
3. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, remember preferences, and analyze website traffic.

You can disable cookies through your browser settings at any time, but certain website features may not function properly as a result.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your information only with:

  • Service providers that help us operate our business (e.g., payment processors, shipping companies, website hosting)

  • Legal authorities if required by law or to protect our rights, property, or safety

  • Marketing platforms (such as email newsletter providers) if you’ve subscribed to updates

All third parties are required to keep your information secure and use it only for the purposes we specify.

 

5. Data Security

We take appropriate physical, electronic, and managerial measures to protect your information against unauthorized access, loss, or misuse.

All payment transactions are encrypted and processed through secure third-party payment gateways that comply with PCI-DSS standards.

 

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law (such as tax or accounting regulations).

 

7. Your Rights

Depending on your location, you may have certain rights over your personal data, including:

  • Accessing or requesting a copy of your data

  • Requesting correction or deletion of your data

  • Opting out of marketing communications at any time

  • Withdrawing consent where processing is based on consent

To exercise any of these rights, please contact us at beauty@emerald-stream.com.

 

8. Email Marketing and Opt-Out

If you sign up for our newsletter or marketing updates, you can unsubscribe at any time by clicking the “unsubscribe” link in any email, or by contacting us directly.

 

9. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.

 

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

 

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our site after changes are made signifies your acceptance of those updates.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

Emerald Stream Fine Furnishings, Décor, and Essentials
📧 beauty@emerald-stream.com
🌐 www.emerald-stream.com

bottom of page