Shipping Policy

We are pleased to offer standard shipping on all orders within the United States.

​

Processing Time

All orders are processed within 2–5 business days (Monday through Friday, excluding holidays). You’ll receive an email confirmation once your order has shipped, including tracking information.

​

​

Shipping Time

Standard shipping typically takes 5–10 business days after your order has been processed. Delivery times may vary depending on your location and seasonal volume.

​

​

Expedited Shipping

At this time, all orders ship via standard service. Expedited or overnight shipping options may be available at checkout for an additional fee.

​

Shipping Locations

We currently ship within the United States. If you are outside the U.S. and would like to place an order, please contact us directly for international shipping arrangements and rates.

​

​

Order Tracking

Once your order ships, you’ll receive a tracking number so you can monitor your delivery status in real time.

​

​

Shipping Damage or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 30 days of the expected delivery date at beauty@emerald-stream.com or 530.522.8508. We’ll work promptly to resolve the issue and ensure your satisfaction.